Excellent customer care and high quality tyres and parts were used this time. Had some new parts too and mini had free wash looks amazing

Quick and efficient

All aspects of the service went very well.

Loved the video but also very informative on paperwork.

I waited while car was serviced and was kept up to date with progress

I am satisfied with Rybrook.

Very impressed with the personal service I received from the Centre. I was a pleasure to do business with them. Special thanks to Dan who was excellent.

Nothing to fault, I was kept up to date throughout

We had no issues and everything was explained in full

Jo the sales lady was great

Just the way you look after the customer it is an excellent example on how to manage your client base

Got a time slot that worked for me within 2 weeks

Adam the sales guy was very friendly and helpful not the usual car salesman!

Everything was lovely including a clean car with the internal mats cleaned as well

Work,explanations,waiting time in lounge,good coffee

Efficient, gave great confidence and full explanation.

Very nice helpful staff

Booked in for 2 day repair. Delays in workshop meant car not returned until Friday. Had to take car back following week due to overspray on rear screen and chrome trim

The staff we're Al really good

No need to say why it speaks for itself

Jake @ Mini Worcester is my go to person & I & my family have now bought 10 cars from him - he's personable knowledgable & we trust him implicitly

As stated above on all occasions Rybrook staff have been very helpful and efficient

Excellent customer service, makes you feel relaxed and the whole process was very straight forward

Third Mini purchased through Stratford upon Avon and now Worcester Dealerships. Daniel Roebuck offering great service on all three occasions.

I was told what needed to be done. It was carried out and my car came back to me gleaming.

Consistently great service

Easy to book, quick and efficient loved the video

Good all round, was kept informed of what was happening

Didn't get a phone call to let me know the car was ready to be collected, we dropped it off at 8.45am for its MOT + for the stripes to be redone. As we hadn't received a call by late afternoon we stopped by + saw the mini on the front of the shop!

no problems as far as I can recall

Car was service promptly and fully updated on progress.

Welcoming , no hassle allowed to look and discuss options easily with no pressure

Great, friendly service from Alice and co.

Happy with the whole experience

Keep informed at all stages

Staff couldn't be any better, especially Daniel, nothing is too much trouble, extremely courteous, makes you feel at ease and makes a wonderful latte.

Was kept informed how things were golng

Great staff.

The service/MOT was completed and further work that needed doing was shown to us on a video. A description of work and recommendations were clearly listed with costs which we felt was very professional

Love our countryman

relaxed deal

As always the Team arc rybrooks Mini Worcester were amazing. Big shout out to Jolie Poyner and Alice Rogers...

Great communication and very helpful staff

Personal service from Thom, always excellent.

Pleasant helpful service

Was hoping work would be done a little faster

Disappointed you're charging for a courtesy car. I had some work done in June 2018 I wasn't charged for a courtesy car & previous car manufacturers e.g Suzuki who I would class as a lesser premium brand do not charge for this. It's very inconvenient.

Immediate quality service.

It's just a service, thought as a new car brought from mini,Things like the break fluid should be included in the service package. So really the service package is worthless as got no use out of it,as low mileage on car and too car to young to need 1

Efficient and thorough service