Kept updated nothing to much trouble

Very helpful,

Friendly welcome. Fast turnaround.

Always a good experience

Would've been nice to speak to a mechanic in person regarding the non-urgent issues that were picked up but the comfortable waiting area and free coffee were plusses.

I have a rybrook discount card to be used for money of labour and parts. I was not allowed to use it.

Very happy with the service

Very good customer service and updates on repairs as they proceed

Good job, well done

I was kept up to date with everything going on and thenwork was completed on time

Carried out appropriate checks and rectified problem and kept us informed of progress.

I had a very good deal and where very pleasant to deal with at rybrook Worcester

People & kept promises

Just simple and easy

Excellent customer care

Leading up to this I arranged a alternative car to get me to work I stated clearly it needed to be automatic. When I arrived the next day no automatic car I was sent home. Really poor communication from the people working at Worcester.

Ease of purchase with precise details given

Gone the job no quibble

Pleasure to deal with

Friendly professional service

Smooth and easy from start to finish Car delivered early Well informed about washtub was happening

This is the third brand new Mni we have purchased from Rybrook Worcester. We were treated as valued customers and our requirements met.

Excellent service. Knowledgeable staff. Friendly atmosphere.

Whilst I was satisfied with the overall experience the dealership did not have my tyre in stock and had I ordered it I would of been left with no vehicle

All worked to plan. Excellent pick up and delivery service.

I would have given higher, but they never offer you a lift to anf from the garage... Its a very long walk, on these days...

Prompt service.

The whole process was great, from deciding what car spec I wanted, finance requirements and keeping me updated with the progress of my new car, right through to collecting my new mini, they were a pleasure to deal with.

Whats not to like?

Not being informed that my car was ready is significant as I was heading home (25 miles away) and only went to the garage as I had not received a call giving me an update on the issue as promised.

They price matched my Tyre, fitted it while I waited.. fantastic service e.

Couldnt be faulted

Pleasant customer service. Work completed efficiently, car returned spotlessly clean. Curtesy car clean ready to go. Thank you.

Delivery of the car was quick and easy

No problems at all

Work done on time

Service received was professional, courteous and kept up to date at each stage. Any questions were dealt with effectively and efficiently.

From first call to book my Cooper S in for 18m service, to courtesy car to being informed all through process, they were great. Can't fault them.

Excellent service

Excellent service from Jake on sales and Rybrook Worcester.

Very efficient staff, I had to cancel twice due to the weather and they were extremely helpful,winter check was done quickly and the car was returned valeted

Service was completed on time & the mini returned in a lovely condition

Much better than last tme. Courtesy car available and No hassle re erroneous brake iPad/ disk / tyre issues

Completed quickly, collected car from work and dropped it off. No hassle to me, cleaned my car. Phoned me to keep me updated

Unbelievable value for money giving peace of mind over winter.

Efficient service.

Staff didn't seem at all surprised I was paying out again

Sorted out the problem while I waited

Just well satisfied but just one complaint waiting for telephone call back

Jo was fantastic - warm & friendly - great selling style knowledgable - in touch throughout the process.