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Customer Reviews.

service

5

Kept updated nothing to much trouble

06 January 2020

service

5

Very helpful,

06 January 2020

service

5

Friendly welcome. Fast turnaround.

06 January 2020

service

5

Always a good experience

03 January 2020

service

3

Would've been nice to speak to a mechanic in person regarding the non-urgent issues that were picked up but the comfortable waiting area and free coffee were plusses.

01 January 2020

service

4

I have a rybrook discount card to be used for money of labour and parts. I was not allowed to use it.

24 December 2019

service

4

Very happy with the service

22 December 2019

service

5

Very good customer service and updates on repairs as they proceed

20 December 2019

service

5

Good job, well done

20 December 2019

service

5

I was kept up to date with everything going on and thenwork was completed on time

19 December 2019

service

5

Carried out appropriate checks and rectified problem and kept us informed of progress.

18 December 2019

sales

5

I had a very good deal and where very pleasant to deal with at rybrook Worcester

17 December 2019

service

5

People & kept promises

16 December 2019

sales

5

Just simple and easy

16 December 2019

service

5

Excellent customer care

16 December 2019

service

1

Leading up to this I arranged a alternative car to get me to work I stated clearly it needed to be automatic. When I arrived the next day no automatic car I was sent home. Really poor communication from the people working at Worcester.

16 December 2019

sales

5

Ease of purchase with precise details given

15 December 2019

service

5

Gone the job no quibble

14 December 2019

sales

5

Pleasure to deal with

13 December 2019

service

5

Friendly professional service

12 December 2019

sales

5

Smooth and easy from start to finish Car delivered early Well informed about washtub was happening

10 December 2019

sales

5

This is the third brand new Mni we have purchased from Rybrook Worcester. We were treated as valued customers and our requirements met.

10 December 2019

sales

5

Excellent service. Knowledgeable staff. Friendly atmosphere.

09 December 2019

service

4

Whilst I was satisfied with the overall experience the dealership did not have my tyre in stock and had I ordered it I would of been left with no vehicle

09 December 2019

service

4

All worked to plan. Excellent pick up and delivery service.

09 December 2019

service

4

I would have given higher, but they never offer you a lift to anf from the garage... Its a very long walk, on these days...

09 December 2019

service

5

Prompt service.

09 December 2019

sales

5

The whole process was great, from deciding what car spec I wanted, finance requirements and keeping me updated with the progress of my new car, right through to collecting my new mini, they were a pleasure to deal with.

09 December 2019

service

5

Whats not to like?

08 December 2019

service

2

Not being informed that my car was ready is significant as I was heading home (25 miles away) and only went to the garage as I had not received a call giving me an update on the issue as promised.

08 December 2019

service

5

They price matched my Tyre, fitted it while I waited.. fantastic service e.

06 December 2019

service

5

Couldnt be faulted

05 December 2019

service

5

Pleasant customer service. Work completed efficiently, car returned spotlessly clean. Curtesy car clean ready to go. Thank you.

05 December 2019

sales

5

Delivery of the car was quick and easy

05 December 2019

sales

5

No problems at all

03 December 2019

service

5

Work done on time

03 December 2019

sales

5

Service received was professional, courteous and kept up to date at each stage. Any questions were dealt with effectively and efficiently.

02 December 2019

service

5

From first call to book my Cooper S in for 18m service, to courtesy car to being informed all through process, they were great. Can't fault them.

02 December 2019

service

5

Excellent service

01 December 2019

sales

5

Excellent service from Jake on sales and Rybrook Worcester.

01 December 2019

service

5

Very efficient staff, I had to cancel twice due to the weather and they were extremely helpful,winter check was done quickly and the car was returned valeted

30 November 2019

service

5

Service was completed on time & the mini returned in a lovely condition

30 November 2019

service

4

Much better than last tme. Courtesy car available and No hassle re erroneous brake iPad/ disk / tyre issues

30 November 2019

service

5

Completed quickly, collected car from work and dropped it off. No hassle to me, cleaned my car. Phoned me to keep me updated

29 November 2019

service

5

Unbelievable value for money giving peace of mind over winter.

29 November 2019

service

5

Efficient service.

28 November 2019

service

3

Staff didn't seem at all surprised I was paying out again

26 November 2019

service

5

Sorted out the problem while I waited

26 November 2019

service

4

Just well satisfied but just one complaint waiting for telephone call back

25 November 2019

sales

5

Jo was fantastic - warm & friendly - great selling style knowledgable - in touch throughout the process.