Facilities are clean and comfortable which is very important at this moment in time. The staff are keen to make sure you are completely satisfied when the work is completed.

All work carried out

Thom is excellent

Professional and organised when booking car if for service, great service on the day and always kept informed. Thom at Worcester has a superb customer centric approach every visit I have ever made in dealing with him.

Smooth friendly service

Team were good on the whole

So easy to purchase. Jake so helpful.

Just satisfied with service. Jake the salesman very professional and knowledgeable

Dealt with very professionally as always at Rybrook.

Brilliant service, kept me updated and friendly manner

Great service

Everything was checked and I was offered a cheap service plan.

Always an excellent service

The staff are always so helpful. Ringing to clarify any query and sorting it. My car is always ready when I collect it and lovely and clean! Thank you.

All the work was completed quickly for best price available

friendly knowledgeable staff member very helpful

Took the car in the morning had it back in the afternoon.

yes all good

Great customer communication, they listened to me and took on board my query.

All good !

Couldn't fault service given

Fantastic service whilst I waited. Was treated very well and asked if I needed anything.

Efficient friendly service

Welcome by the service team, service & mot completed estimated time.

Jordon called me when my car was ready for collection. My mini was ready and nice and clean.

Service advisor kept me fully informed (I believe the service advisor was called Tom)

Great team, really friendly and very helpful.

Excellent job and excellent customer service

Great friendly service

helpfil staff and promp service

Welcoming, efficient and helpful personnel in service reception

Jake was fantastic

I was met in a courteous manner, where the facilities, due to Covid, were explained. The service was completed in an acceptable time, car was returned for my use having been washed and some valeting had obviously been completed.

Great! Really impressed with the knowledge and hard work to fix my issue

Thom kept me fully informed about the progress of my repairs, including costings for some non-urgent work - at no point did I feel pressured into having the extra work done right away

Easy booking, work carried out on time, no quibbles over wanting oil service done early.

Good technical knowledge. No problem taking the time to answer my queries.

Fantastic customer service, very friendly and helpful staff

Confidence in knowing my mini is well looked after

I was kept in the loop by Jordan the whole time regarding the progress. Especially when more time was needed for the service, as it enabled me to plan the rest of my day. Thanks to Carl too for looking after my mini

Couldn't fault the whole service experience.

Very good

Jake Palfrey made the whole deal very enjoyable

Usual attention to the requirements

Sales girl was fab

Vehicle was serviced whilst I waited. Completed within quoted timescales.

The staff were great, the courtesy car was lovely. Thom called me to explain a service plan that benefitted me. Just all round really good

I'm genuinely satisfied with my recent repair

car returned in super condition

Jordan was very helpful and made my visit very comfortable. He was able to offer me the service that afternoon due to a cancellation which fitted in well with my plans.