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Customer Reviews.

service

5

Facilities are clean and comfortable which is very important at this moment in time. The staff are keen to make sure you are completely satisfied when the work is completed.

21 July 2021

service

5

All work carried out

20 July 2021

service

5

Thom is excellent

20 July 2021

service

5

Professional and organised when booking car if for service, great service on the day and always kept informed. Thom at Worcester has a superb customer centric approach every visit I have ever made in dealing with him.

20 July 2021

service

5

Smooth friendly service

19 July 2021

sales

4

Team were good on the whole

14 July 2021

sales

5

So easy to purchase. Jake so helpful.

11 July 2021

sales

5

Just satisfied with service. Jake the salesman very professional and knowledgeable

11 July 2021

service

5

Dealt with very professionally as always at Rybrook.

09 July 2021

service

5

Brilliant service, kept me updated and friendly manner

08 July 2021

service

5

Great service

08 July 2021

service

5

Everything was checked and I was offered a cheap service plan.

08 July 2021

service

5

Always an excellent service

06 July 2021

service

5

The staff are always so helpful. Ringing to clarify any query and sorting it. My car is always ready when I collect it and lovely and clean! Thank you.

29 June 2021

service

5

All the work was completed quickly for best price available

29 June 2021

service

5

friendly knowledgeable staff member very helpful

28 June 2021

service

5

Took the car in the morning had it back in the afternoon.

28 June 2021

service

5

yes all good

28 June 2021

service

5

Great customer communication, they listened to me and took on board my query.

26 June 2021

service

5

All good !

26 June 2021

service

5

Couldn't fault service given

22 June 2021

service

5

Fantastic service whilst I waited. Was treated very well and asked if I needed anything.

21 June 2021

service

5

Efficient friendly service

21 June 2021

service

5

Welcome by the service team, service & mot completed estimated time.

21 June 2021

service

5

Jordon called me when my car was ready for collection. My mini was ready and nice and clean.

20 June 2021

service

5

Service advisor kept me fully informed (I believe the service advisor was called Tom)

20 June 2021

service

5

Great team, really friendly and very helpful.

20 June 2021

service

5

Excellent job and excellent customer service

20 June 2021

service

5

Great friendly service

19 June 2021

service

5

helpfil staff and promp service

18 June 2021

service

5

Welcoming, efficient and helpful personnel in service reception

18 June 2021

sales

5

Jake was fantastic

18 June 2021

service

5

I was met in a courteous manner, where the facilities, due to Covid, were explained. The service was completed in an acceptable time, car was returned for my use having been washed and some valeting had obviously been completed.

18 June 2021

service

5

Great! Really impressed with the knowledge and hard work to fix my issue

14 June 2021

service

5

Thom kept me fully informed about the progress of my repairs, including costings for some non-urgent work - at no point did I feel pressured into having the extra work done right away

13 June 2021

service

5

Easy booking, work carried out on time, no quibbles over wanting oil service done early.

13 June 2021

service

5

Good technical knowledge. No problem taking the time to answer my queries.

11 June 2021

sales

5

Fantastic customer service, very friendly and helpful staff

10 June 2021

service

5

Confidence in knowing my mini is well looked after

09 June 2021

service

5

I was kept in the loop by Jordan the whole time regarding the progress. Especially when more time was needed for the service, as it enabled me to plan the rest of my day. Thanks to Carl too for looking after my mini

09 June 2021

service

5

Couldn't fault the whole service experience.

08 June 2021

service

5

Very good

06 June 2021

sales

5

Jake Palfrey made the whole deal very enjoyable

06 June 2021

service

5

Usual attention to the requirements

06 June 2021

sales

5

Sales girl was fab

05 June 2021

service

5

Vehicle was serviced whilst I waited. Completed within quoted timescales.

05 June 2021

service

5

The staff were great, the courtesy car was lovely. Thom called me to explain a service plan that benefitted me. Just all round really good

05 June 2021

service

5

I'm genuinely satisfied with my recent repair

05 June 2021

service

4

car returned in super condition

04 June 2021

service

5

Jordan was very helpful and made my visit very comfortable. He was able to offer me the service that afternoon due to a cancellation which fitted in well with my plans.