Polite welcome, not waiting around and nice coffee.

The service and speed was excellent. Very attentive.

Friendly staff, very informative, helped guide me to my ideal MINI, kept me updated with with delivery dates and with what was going on right up to collection. Very informative handover.

Reception desk service manager.

As before.

Everything went well

Issue resolved

I would not go anywhere else I have bought 2 car from rybrook mini and the whole experience was amazing and my cars where everything and more then I expected

no issues whatsoever

Friendly, knowledgeable and professional staff.

Always good service

Professional and friendly service all round

Rybrook are always first class.

Good service, and price matched my new brake pads.

Happy with the service not happy the vehicle leaking water and that this was not picked up in the vehicle health check. The side windows has material sticking out, assume the is a seal breaking down

Catherine Hill worked so hard to find my dream Mini. My first Mini purchase . She managed to get all the little extras that I'd asked for and to my delight ready so I could drive my car away ( surprisingly) before I had to go into hospital!

Very efficient and friendly

Only having the car 6 months, I really think the air con service should of been done free of charge also. Or done before buying the car

No problems encountered

X

I like the service from Rybrook Worcester and would always go there if possible

Normally satisfied but when I rang to make my appointment the girl told me it was not due a service, I booked it in for an oil change in any event. Whilst the car was in I was told it was due a major service including brake fluid change.

My only comment would be that it would be nice to have a full valet after a service and not just a vacuum

The staff were very helpful and friendly.

The dealership managed to fit my car in for repair within the week and were more than helpful in arranging a courtesy car for me at such short notice!

They did a good job, videoed what was reviewed and everything was done to time.

Job well done

Would have given 5 but part of the deal was a full tank of fuel but it was only have full and i was told that was the best they could do. Extremely dissapointing.

Service carried out while I went for a walk and car was ready on my return.

Both the initial enquiry, ordering and collection were very well dealt with by helpful and professional staff.

Completed before time and had use of a hire car for the day. Even when I thought the brakes felt strange after picking it up, they tested it and confirmed it was due to JCW hire car braking differences.

No problems at all

same as above

Mini service receptionist rude and couldn't wait to get me off the phone. I needed certain work doing which then didn't qualify me for 90 minute appt which is not made clear on the website or by staff. Actual service and workmanship is excellent thou

Service was done quickly and efficiently with no fuss!

Brilliant service

Friendly efficient staff

Again pleased with the service

Very pleasent staff

I welcomed the fact that Rybrook identified work that needs to be attended to shortly but was horrified by the prices (£151 for one tyre?). Also, bonnet stripes were damaged. Whilst I've no evidence to prove this happened at Rybrook, I know it did.

Being able to pop in and wait in a comfortable area whilst work is taking place is a great help.

Because I was very satisfied

Attentive staff

Great service and good to deal with

Great service, pleasant friendly staff

Perfect in every way

All work completed satisfactory. Car was picked up from home and dropped off with no problems.

Car ready on time, everything explained to me- I was telephoned when a problem was found and was able to arrange for the necessary work to be done during the service. The young man who arranged this was particularly helpful -I think his name was Thom

Work always carried out correctly and genuine parts always used. Vehicle always collected and returned or courtesy car offered.

AS expected