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Customer Reviews.

sales

5

Polite welcome, not waiting around and nice coffee.

06 July 2019

service

5

The service and speed was excellent. Very attentive.

05 July 2019

sales

5

Friendly staff, very informative, helped guide me to my ideal MINI, kept me updated with with delivery dates and with what was going on right up to collection. Very informative handover.

04 July 2019

service

4

Reception desk service manager.

03 July 2019

sales

5

As before.

02 July 2019

service

5

Everything went well

01 July 2019

service

3

Issue resolved

01 July 2019

sales

5

I would not go anywhere else I have bought 2 car from rybrook mini and the whole experience was amazing and my cars where everything and more then I expected

30 June 2019

service

5

no issues whatsoever

28 June 2019

service

5

Friendly, knowledgeable and professional staff.

28 June 2019

service

5

Always good service

27 June 2019

sales

5

Professional and friendly service all round

25 June 2019

service

5

Rybrook are always first class.

24 June 2019

service

5

Good service, and price matched my new brake pads.

24 June 2019

service

1

Happy with the service not happy the vehicle leaking water and that this was not picked up in the vehicle health check. The side windows has material sticking out, assume the is a seal breaking down

22 June 2019

sales

5

Catherine Hill worked so hard to find my dream Mini. My first Mini purchase . She managed to get all the little extras that I'd asked for and to my delight ready so I could drive my car away ( surprisingly) before I had to go into hospital!

22 June 2019

service

5

Very efficient and friendly

21 June 2019

service

3

Only having the car 6 months, I really think the air con service should of been done free of charge also. Or done before buying the car

20 June 2019

service

5

No problems encountered

18 June 2019

service

5

X

18 June 2019

sales

5

I like the service from Rybrook Worcester and would always go there if possible

18 June 2019

service

4

Normally satisfied but when I rang to make my appointment the girl told me it was not due a service, I booked it in for an oil change in any event. Whilst the car was in I was told it was due a major service including brake fluid change.

13 June 2019

service

4

My only comment would be that it would be nice to have a full valet after a service and not just a vacuum

12 June 2019

service

5

The staff were very helpful and friendly.

12 June 2019

service

5

The dealership managed to fit my car in for repair within the week and were more than helpful in arranging a courtesy car for me at such short notice!

11 June 2019

service

5

They did a good job, videoed what was reviewed and everything was done to time.

11 June 2019

service

5

Job well done

09 June 2019

sales

3

Would have given 5 but part of the deal was a full tank of fuel but it was only have full and i was told that was the best they could do. Extremely dissapointing.

09 June 2019

service

4

Service carried out while I went for a walk and car was ready on my return.

07 June 2019

sales

5

Both the initial enquiry, ordering and collection were very well dealt with by helpful and professional staff.

07 June 2019

service

5

Completed before time and had use of a hire car for the day. Even when I thought the brakes felt strange after picking it up, they tested it and confirmed it was due to JCW hire car braking differences.

07 June 2019

service

5

No problems at all

06 June 2019

service

5

same as above

05 June 2019

service

4

Mini service receptionist rude and couldn't wait to get me off the phone. I needed certain work doing which then didn't qualify me for 90 minute appt which is not made clear on the website or by staff. Actual service and workmanship is excellent thou

04 June 2019

service

5

Service was done quickly and efficiently with no fuss!

31 May 2019

service

5

Brilliant service

31 May 2019

service

5

Friendly efficient staff

28 May 2019

service

5

Again pleased with the service

26 May 2019

service

5

Very pleasent staff

24 May 2019

service

3

I welcomed the fact that Rybrook identified work that needs to be attended to shortly but was horrified by the prices (£151 for one tyre?). Also, bonnet stripes were damaged. Whilst I've no evidence to prove this happened at Rybrook, I know it did.

24 May 2019

service

5

Being able to pop in and wait in a comfortable area whilst work is taking place is a great help.

20 May 2019

service

4

Because I was very satisfied

20 May 2019

service

5

Attentive staff

19 May 2019

service

5

Great service and good to deal with

18 May 2019

service

5

Great service, pleasant friendly staff

12 May 2019

service

5

Perfect in every way

11 May 2019

service

5

All work completed satisfactory. Car was picked up from home and dropped off with no problems.

10 May 2019

service

5

Car ready on time, everything explained to me- I was telephoned when a problem was found and was able to arrange for the necessary work to be done during the service. The young man who arranged this was particularly helpful -I think his name was Thom

08 May 2019

service

5

Work always carried out correctly and genuine parts always used. Vehicle always collected and returned or courtesy car offered.

08 May 2019

service

5

AS expected