Prompt slick friendly service
Prompt slick friendly service
did what you said and on time
Completed work needed,
Response to e-mails was immediate.
The whole experience from initial contact to hand over was done safely (due to Covid) and professionally. With the 2nd lockdown in between times, I was kept well informed.
Good service and easy to use even in the current circumstances
it was good service.
Everything was dealt with as promised and car was finished and ready for collection on time as promised
Great customer service
Whatever your circumstances they will work with you
Handled professionally and efficiently right the way through. Thom handled it from the front and team provided a quality inspection report and work completion
Service completed well
Gave me great deal, recognised I'd referred someone to their centre, great comms throughout
Met my expectations
The treatment, professionalism and expert knowledge from Cath Hill
All appropriate precautions had been implemented by the dealership and we were treated with courtesy at all times we visited.
Excellence service, excellent communication and reasonable prices.
Just a good bunch of people doing a solid job
From start to finish, the buying process and communications and handover were excellent
Service completed and mini cleaned!!
Excellent use of loan car during service as we are a 1 car family. Great communication from Rybrook when car was in for service and MOT and prior to visit
Great job done
Considering our purchase straddled a national lockdown, we were constantly kept up to date on who to speak to and where to direct questions. We were looked after from the time we came to the showroom until beyond collection of our car.
All needs meet
The salespeson Catherine was excellent. She did all she could to secure the car I wanted.
It was dealt professionally
Very friendly and professional
Jordan was fantastic - understood my reason for wanting the car back ASAP & very friendly and welcoming.
Staff were very pleasant and helpful.
I was informed every step of the way as to where my vehicle was. The handover is not easy at this current time but it went as smoothly as possible.
Kept informed on progress
Was informed of the covid safe procedure by phone call prior to picking up new car, everything was so easy even with social distancing.
Job well done, lovely clean car, on time.
I needed a small service and my first MOT which actually was free having bought the car at the Worcester Centre. Booking a service over the phone was easy and at the service desk I was well looked after. Covid restrictions in place too.
Knowledgeable and courteous staff. Pleased to be able to have a 'while you wait' appointment.
Cath @ Rybrook Worcester was amazing Made everything so easy for me
Everything done that I expected, snd even reduced the cost of the part needed for me as a good will gesture
Excellent service with the young lady who dealt with my enquiry and offer
Just amazing service and made you feel so special during very difficult times
Cath & Matt (Business Manager) were excellent throughout but the whole team were friendly and welcoming. A much more relaxed experience than we've had before when dealing with the other premium German dealerships.
I had no problem with getting the appointment and the car was serviced and the M.O.T. was done and I had my car back when I had asked for it.
Great team and covid safe
There were no issues
See previous reply.
Well communicated, on time
Anticipated problems and solved them Good timely service