Have complete confidence in any work carried out on my car.

Did everything that was asked for with professional pride

Nothing was too much trouble for Sharon

To begin with I was not satisfied however this was quickly turned around by the excellent service manager Stuart.

The team at Worcester Mini dealership, are friendly and make you feel at ease. Non of the pressure selling of most car dealerships .

Cath was extremely informative at every step of the process. Email correspondence excellent. Very good customer care from start to finish. An excellent member of your team. Look after her she is a valuable asset to your business.

Easy booking

I had no faults

Cath Hill was there for any questions that I had and anything I needed

Nothingistoo much trouble for the service team

Just an idea- something Audi does for my mum. A lift and pick-up in town while the car is being serviced.

very satisfied our problem was diagnosed and sorted very quickly

Booked in quickly, kept informed.

My issue was sorted very quickly and at short notice. I was impressed.

My experiences since purchasing this car have been extremely disappointing - however Rybrook Worcester dealt with my concerns professionally - and so far I have had no further problems, long may it continue! I lack confidence.

Was done to my convenience

Staff were efficient, friendly and very knowledgeable.

See above. This time was better acept for the courtesy car issue.

The Service manager Stewart and his team Thom and Sharon went above and beyond for myself when I had a puncture on the way to visit family and I was already running late. The workshop controller Stuart broom was brilliant helping to find the cause.

As above. Always pleasant and Cath Hill in particular was a pleasure to deal with

Good attentive service, speedy & efficient work too.

Booking the car in was easy, and I was informed of collection and delivery back. Man who collected and bought back car was friendly and efficient. Lady I spoke to on the phone was also polite and efficient.

Left in the morning picked a few hours later.

completely satisfiedthey even collected my car and brought it back for me which was a great help to me

Arrived at allocated time and was given clear indication of how long car service would take. Car service completed and car health check issues discussed. Car cleaned and valeted.Arrangements made to rectify gearbox oil leak. Polite. Friendly staff.

Very satisfied with the help we got,

Only in for MOT

Great service and friendly staff

Excellent customer service from Jo - professional, friendly and helpful.

Efficient.

Failed an MOT on something that should have been noticed last year, but missed at that time.

Everything was taken care of. Staff extremely helpful. Was given beautiful bunch of flowers upon collection which was a lovely touch and very much appreciated

Very helpful

Staff easy to talk to and very professional.

we were completely satisfied as everything was dealt with efficiently and the process went smoothly.

I was kept informed of what was happening and was given a thorough explanation of the work needed.

Excellent service from all of your team

Had to wait a while to get it booked in. Valet that came with the service was rubbish

Received MOT and service without any problems.

Problem solved without any bother

Great workmanship and arranged cars for me to borrow without hesitation

Stewart repeatedly "goes the extra mile". Appreciated

More used to newer cars

Work completed as arranged

Excellent service and good professional advice

Very knowledgeable mobility assistant also very kind and helpful as reguards our needs.

I was very satisfied with the service

All ok

Worked completed car back clean

Adam Jackson was very helpful with everything, nothing was to much trouble.