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Customer Reviews.

service

5

Prompt slick friendly service

04 January 2021

service

5

did what you said and on time

04 January 2021

service

5

Completed work needed,

03 January 2021

sales

5

Response to e-mails was immediate.

02 January 2021

service

5

very efficient.

29 December 2020

sales

5

The whole experience from initial contact to hand over was done safely (due to Covid) and professionally. With the 2nd lockdown in between times, I was kept well informed.

28 December 2020

service

5

Good service and easy to use even in the current circumstances

28 December 2020

service

5

it was good service.

27 December 2020

service

5

Everything was dealt with as promised and car was finished and ready for collection on time as promised

25 December 2020

sales

5

Great customer service

23 December 2020

service

5

completely satisfied

23 December 2020

service

5

Whatever your circumstances they will work with you

23 December 2020

service

5

Handled professionally and efficiently right the way through. Thom handled it from the front and team provided a quality inspection report and work completion

22 December 2020

service

5

Service completed well

22 December 2020

sales

5

Gave me great deal, recognised I'd referred someone to their centre, great comms throughout

22 December 2020

service

5

Met my expectations

21 December 2020

sales

5

The treatment, professionalism and expert knowledge from Cath Hill

20 December 2020

sales

5

All appropriate precautions had been implemented by the dealership and we were treated with courtesy at all times we visited.

20 December 2020

service

5

Excellence service, excellent communication and reasonable prices.

20 December 2020

service

5

Just a good bunch of people doing a solid job

19 December 2020

sales

5

From start to finish, the buying process and communications and handover were excellent

18 December 2020

service

5

Service completed and mini cleaned!!

16 December 2020

service

5

Excellent use of loan car during service as we are a 1 car family. Great communication from Rybrook when car was in for service and MOT and prior to visit

15 December 2020

service

5

Great job done

15 December 2020

sales

5

Considering our purchase straddled a national lockdown, we were constantly kept up to date on who to speak to and where to direct questions. We were looked after from the time we came to the showroom until beyond collection of our car.

15 December 2020

sales

5

All needs meet

14 December 2020

sales

4.5

The salespeson Catherine was excellent. She did all she could to secure the car I wanted.

10 December 2020

service

5

It was dealt professionally

08 December 2020

service

5

Very friendly and professional

07 December 2020

service

5

Jordan was fantastic - understood my reason for wanting the car back ASAP & very friendly and welcoming.

04 December 2020

sales

5

Staff were very pleasant and helpful.

01 December 2020

sales

5

I was informed every step of the way as to where my vehicle was. The handover is not easy at this current time but it went as smoothly as possible.

01 December 2020

service

5

Kept informed on progress

01 December 2020

sales

5

Was informed of the covid safe procedure by phone call prior to picking up new car, everything was so easy even with social distancing.

01 December 2020

service

5

Job well done, lovely clean car, on time.

01 December 2020

service

5

I needed a small service and my first MOT which actually was free having bought the car at the Worcester Centre. Booking a service over the phone was easy and at the service desk I was well looked after. Covid restrictions in place too.

28 November 2020

service

5

Knowledgeable and courteous staff. Pleased to be able to have a 'while you wait' appointment.

27 November 2020

sales

5

Cath @ Rybrook Worcester was amazing Made everything so easy for me

23 November 2020

service

4

Everything done that I expected, snd even reduced the cost of the part needed for me as a good will gesture

23 November 2020

sales

5

Excellent service with the young lady who dealt with my enquiry and offer

20 November 2020

sales

5

Just amazing service and made you feel so special during very difficult times

20 November 2020

sales

5

Very Good

18 November 2020

sales

5

Cath & Matt (Business Manager) were excellent throughout but the whole team were friendly and welcoming. A much more relaxed experience than we've had before when dealing with the other premium German dealerships.

17 November 2020

service

5

Always excellent

17 November 2020

service

5

I had no problem with getting the appointment and the car was serviced and the M.O.T. was done and I had my car back when I had asked for it.

16 November 2020

sales

5

Great team and covid safe

16 November 2020

service

5

There were no issues

15 November 2020

sales

5

See previous reply.

15 November 2020

service

5

Well communicated, on time

15 November 2020

service

4

Anticipated problems and solved them Good timely service