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Customer Reviews.

service

5

Excellent customer care and high quality tyres and parts were used this time. Had some new parts too and mini had free wash looks amazing

08 April 2019

service

5

Quick and efficient

08 April 2019

service

5

All aspects of the service went very well.

07 April 2019

service

5

Loved the video but also very informative on paperwork.

06 April 2019

service

3.5

I waited while car was serviced and was kept up to date with progress

06 April 2019

service

5

I am satisfied with Rybrook.

05 April 2019

sales

5

Very impressed with the personal service I received from the Centre. I was a pleasure to do business with them. Special thanks to Dan who was excellent.

05 April 2019

service

5

Nothing to fault, I was kept up to date throughout

04 April 2019

service

5

We had no issues and everything was explained in full

03 April 2019

sales

5

Jo the sales lady was great

02 April 2019

service

5

Just the way you look after the customer it is an excellent example on how to manage your client base

02 April 2019

service

5

Got a time slot that worked for me within 2 weeks

01 April 2019

sales

5

Adam the sales guy was very friendly and helpful not the usual car salesman!

01 April 2019

service

5

Everything was lovely including a clean car with the internal mats cleaned as well

01 April 2019

service

5

Work,explanations,waiting time in lounge,good coffee

01 April 2019

service

5

Efficient, gave great confidence and full explanation.

31 March 2019

service

5

Very nice helpful staff

30 March 2019

service

3

Booked in for 2 day repair. Delays in workshop meant car not returned until Friday. Had to take car back following week due to overspray on rear screen and chrome trim

30 March 2019

service

5

The staff we're Al really good

30 March 2019

service

5

No need to say why it speaks for itself

26 March 2019

sales

5

Jake @ Mini Worcester is my go to person & I & my family have now bought 10 cars from him - he's personable knowledgable & we trust him implicitly

25 March 2019

service

5

As stated above on all occasions Rybrook staff have been very helpful and efficient

25 March 2019

sales

5

Excellent customer service, makes you feel relaxed and the whole process was very straight forward

24 March 2019

sales

5

Third Mini purchased through Stratford upon Avon and now Worcester Dealerships. Daniel Roebuck offering great service on all three occasions.

24 March 2019

service

5

I was told what needed to be done. It was carried out and my car came back to me gleaming.

24 March 2019

service

5

Consistently great service

23 March 2019

service

4.5

Easy to book, quick and efficient loved the video

23 March 2019

sales

5

Good all round, was kept informed of what was happening

22 March 2019

service

4

Didn't get a phone call to let me know the car was ready to be collected, we dropped it off at 8.45am for its MOT + for the stripes to be redone. As we hadn't received a call by late afternoon we stopped by + saw the mini on the front of the shop!

20 March 2019

service

3.5

no problems as far as I can recall

20 March 2019

service

5

Car was service promptly and fully updated on progress.

19 March 2019

sales

5

Welcoming , no hassle allowed to look and discuss options easily with no pressure

19 March 2019

sales

5

Great, friendly service from Alice and co.

19 March 2019

sales

5

Happy with the whole experience

18 March 2019

service

5

Keep informed at all stages

18 March 2019

service

5

Staff couldn't be any better, especially Daniel, nothing is too much trouble, extremely courteous, makes you feel at ease and makes a wonderful latte.

17 March 2019

service

5

Was kept informed how things were golng

16 March 2019

sales

5

Great staff.

15 March 2019

service

5

The service/MOT was completed and further work that needed doing was shown to us on a video. A description of work and recommendations were clearly listed with costs which we felt was very professional

14 March 2019

sales

5

Love our countryman

14 March 2019

sales

5

relaxed deal

12 March 2019

sales

5

As always the Team arc rybrooks Mini Worcester were amazing. Big shout out to Jolie Poyner and Alice Rogers...

11 March 2019

sales

5

Great communication and very helpful staff

11 March 2019

service

5

Personal service from Thom, always excellent.

10 March 2019

service

4

Pleasant helpful service

10 March 2019

service

4.5

Was hoping work would be done a little faster

10 March 2019

service

3.5

Disappointed you're charging for a courtesy car. I had some work done in June 2018 I wasn't charged for a courtesy car & previous car manufacturers e.g Suzuki who I would class as a lesser premium brand do not charge for this. It's very inconvenient.

09 March 2019

service

5

Immediate quality service.

09 March 2019

service

3.5

It's just a service, thought as a new car brought from mini,Things like the break fluid should be included in the service package. So really the service package is worthless as got no use out of it,as low mileage on car and too car to young to need 1

08 March 2019

service

5

Efficient and thorough service