Explained things to me and I felt I could.ask questions and they would be answered truthfully

The service offered by staff at Rybrook Worcester has always been exceptional.

Efficient and good communication

professional

Got everything I wanted in a car and more

Was kept in the loop throughout the whole experience. Car was delivered earlier than expected too

Very satisfied with the information and service

We were able to look at and sit in the new car while we were choosing it. We weren't rushed at all, we went through the finance options until we were happy. The car was made available at the time and date that we agreed on.

Excellent communication from Tom

Follow up procedures were excellent

Simply brilliant service.

Confident that my car has been thoroughly looked after.

Again all went very smoothly. Staff were very professional and knowledgeable

The car is just what we need and so happy with the help we received through the whole process

Good feed back felt safe dropping off and collecting car.

Excellent service in view of COVID19

Although the current restrictions meant that Jake couldn't show me everything personally on the car before I drove it away he did advise me there were ways he could via video if I needed any info.

Brilliant service

Rybrook Worcester kept us completely updated

Jake had the patience of a saint, & went the extra mile. ( even though he couldn't magic red leather seats for my black Mini )

From start to finish we were looked after with patience and understanding as we searched for the right car. The preparation and handover were without fault

Had to go back for sat nav code. Understandable small error which was done quickly bearing in mind they were busy, I didn't wait longer than about an hour. I was escorted to car where I watched while my car was sanitised, thought very gentlemanly.

Considering the current climate there set up was excellent.

Extremely happy with my service very professional

prompt service and good communication

Lots of help with choice of vehicle

Courtesy call before the day of service and when my car was ready to collect I was able to book a loan car for the day of the Service & MOT Mini was ready for me to collect earlier than the guide time Really happy with the valeting of the mini

Nothing was to much trouble for Catherine Hill

I was kept informed throughout the process and dint have to follow anything up at all.

Good communication and flexibility with regards to drop off and pick up

Even with covid restrictions it was still a fun experience

Very smooth service, super friendly, everything was on time and as promised.

The purchase was completed efficiently.

All information relating to my car service was sent to me to review

The MOT and service were done efficiently and notes on results were explained.

Good communication and customer experience and Covid precautions closely followed. Friendly staff and prompt service. I felt valued as a customer.

Did exactly what I wanted promptly

Totally satisfied, I'll be back. Love the service and staff. Cars are presented well and the showroom is immaculate.

Every one I spoke to was on top of their game

Friendly sincere sales approach, I felt at ease, helpful in all aspects, test drive, I would recommend Jo Gill to anyone considering choosing a mini.

Service was exactly as expected.

Bradley Priddey was a great person to deal with, so helpful, cheerful and lots of ideas.

always an excellent experience

Easy drop off and collection,also nice coffee.

Friendly and approachable staff, good follow up. Overall priovides first class service.

Everything was done as requested.

Found the service provided professional and timely

Thea managed to fit in a recall requirement (programming) at short notice whilst making the Mini available in good time.

Friendly helpful efficient staff

Staff were helpful and communication was excellent