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Customer Reviews.

sales

5

Looked after.

09 October 2021

service

5

John, made the process super easy, especially for someone who is not to car savvy

08 October 2021

sales

5

Car delivered as discussed at the time of ordering, dealt with Jake Palfrey throughout the process, Jake was excellent, kept us informed of the order progress, on delivery day he was very professional & answered any questions we had.

07 October 2021

service

5

Easy to book for MOT,lovely friendly member of staff on reception and call received to confirm my car was ready

05 October 2021

sales

5

The salesman was helpful and explained the exclusive Mini which met my needs exactly.

05 October 2021

service

5

Speedy service, helpful staff.

04 October 2021

service

5

Very efficient

04 October 2021

service

5

My car was returned clean inside and out. The mini team kept me informed of my cars progress all the way.

03 October 2021

sales

5

Great personal service. 1st class. Made to feel very welcome. Nothing was too much trouble. Responded to any questions quickly and clearly. .

29 September 2021

service

5

Always ready to help

28 September 2021

service

5

Looked after us with the problem we had.

27 September 2021

sales

5

Brilliant service from all at the centre. As I hadn't bought a mini before they explained everything and I felt safe in the car for the test drive as it had been valeted before I went out.

24 September 2021

service

5

All amazing

24 September 2021

service

5

Jordan as always made sure everything went to plan

20 September 2021

service

5

Great staff

19 September 2021

service

5

Free MOT was completed quickly and efficiently

19 September 2021

service

5

Polite and friendly

19 September 2021

service

5

The advisor, Justin Hutchinson was excellent. Incredibly helpful and friendly.

18 September 2021

service

5

Good service

18 September 2021

service

5

Everything was managed really well.

17 September 2021

service

5

Great communication from booking the car in & collection . Jordan was great!

16 September 2021

service

5

Easy bookable appointment. Polite & efficient staff. Work carried out without issue.

16 September 2021

service

5

Courteous, knowledgeable and helpful

16 September 2021

service

5

The after sales and service experience is the reason why I'm driving my 6th Mini Cooper over a 20 year period.

13 September 2021

sales

5

Despite the delay in the delivery of my car the staff at Rybrook (Worcester) kept me informed throughout the period, providing regular updates.

13 September 2021

service

5

Staff are friendly and helpful.

13 September 2021

sales

5

Always happy to listen, explain & give advice.

12 September 2021

service

5

Can't fault the service received

12 September 2021

service

5

Excellent service. Rang when ready. Valeted.

12 September 2021

service

5

did what was asked

11 September 2021

service

5

Love Rybrook Worcs. ?

11 September 2021

service

5

CAR RETURNED SAME DAY AND ON TIME.

08 September 2021

sales

4.5

Very helpful staff when on site and enjoyed the showroom experience and being able to see the car I'd put together on the big screen.

07 September 2021

service

5

Helped me when I said I had no service book said I didn't have one it was kept within the car's computer

06 September 2021

service

5

They always provide excellent service and customer service is exceptional- going the extra mile from purchase through after sales and servicing. A recent warranty claim was handled without drama and a 3rd visit for the same problem was not charged.

05 September 2021

service

5

Efficient and I had a courtesy car for the day

04 September 2021

service

5

Excellent communication throughout the cycle of booking to delivery to collection

03 September 2021

service

5

The car service was completed on time, the cost was acceptable and the valet of the car was excellent. Reasonable waiting area, if a little draughty but good coffee available.

03 September 2021

service

5

You guys absolutely nail 5 star service in every department. From the sales team to the service department you could not fault anything.

03 September 2021

service

4

Completed as expected

02 September 2021

service

5

Professional friendly service

30 August 2021

service

5

Solved problem and returned car very clean

30 August 2021

service

5

Service completed on time and very satisfied with whole experience.

29 August 2021

service

5

Customer interface, they always make you feel special.

29 August 2021

service

5

Completely satisfied

28 August 2021

service

5

Did what I asked for

26 August 2021

service

5

Great service, friendly staff and good communication.

24 August 2021

service

5

Very well looked after and was informed regularly of the updates to my Mini.

23 August 2021

service

5

Excellent, thorough work

22 August 2021

service

5

Always friendly and reliable