Prompt slick friendly service

did what you said and on time

Completed work needed,

Response to e-mails was immediate.

very efficient.

The whole experience from initial contact to hand over was done safely (due to Covid) and professionally. With the 2nd lockdown in between times, I was kept well informed.

Good service and easy to use even in the current circumstances

it was good service.

Everything was dealt with as promised and car was finished and ready for collection on time as promised

Great customer service

completely satisfied

Whatever your circumstances they will work with you

Handled professionally and efficiently right the way through. Thom handled it from the front and team provided a quality inspection report and work completion

Service completed well

Gave me great deal, recognised I'd referred someone to their centre, great comms throughout

Met my expectations

The treatment, professionalism and expert knowledge from Cath Hill

All appropriate precautions had been implemented by the dealership and we were treated with courtesy at all times we visited.

Excellence service, excellent communication and reasonable prices.

Just a good bunch of people doing a solid job

From start to finish, the buying process and communications and handover were excellent

Service completed and mini cleaned!!

Excellent use of loan car during service as we are a 1 car family. Great communication from Rybrook when car was in for service and MOT and prior to visit

Great job done

Considering our purchase straddled a national lockdown, we were constantly kept up to date on who to speak to and where to direct questions. We were looked after from the time we came to the showroom until beyond collection of our car.

All needs meet

The salespeson Catherine was excellent. She did all she could to secure the car I wanted.

It was dealt professionally

Very friendly and professional

Jordan was fantastic - understood my reason for wanting the car back ASAP & very friendly and welcoming.

Staff were very pleasant and helpful.

I was informed every step of the way as to where my vehicle was. The handover is not easy at this current time but it went as smoothly as possible.

Kept informed on progress

Was informed of the covid safe procedure by phone call prior to picking up new car, everything was so easy even with social distancing.

Job well done, lovely clean car, on time.

I needed a small service and my first MOT which actually was free having bought the car at the Worcester Centre. Booking a service over the phone was easy and at the service desk I was well looked after. Covid restrictions in place too.

Knowledgeable and courteous staff. Pleased to be able to have a 'while you wait' appointment.

Cath @ Rybrook Worcester was amazing Made everything so easy for me

Everything done that I expected, snd even reduced the cost of the part needed for me as a good will gesture

Excellent service with the young lady who dealt with my enquiry and offer

Just amazing service and made you feel so special during very difficult times

Very Good

Cath & Matt (Business Manager) were excellent throughout but the whole team were friendly and welcoming. A much more relaxed experience than we've had before when dealing with the other premium German dealerships.

Always excellent

I had no problem with getting the appointment and the car was serviced and the M.O.T. was done and I had my car back when I had asked for it.

Great team and covid safe

There were no issues

See previous reply.

Well communicated, on time

Anticipated problems and solved them Good timely service