John, made the process super easy, especially for someone who is not to car savvy
Car delivered as discussed at the time of ordering, dealt with Jake Palfrey throughout the process, Jake was excellent, kept us informed of the order progress, on delivery day he was very professional & answered any questions we had.
Easy to book for MOT,lovely friendly member of staff on reception and call received to confirm my car was ready
The salesman was helpful and explained the exclusive Mini which met my needs exactly.
Speedy service, helpful staff.
My car was returned clean inside and out. The mini team kept me informed of my cars progress all the way.
Great personal service. 1st class. Made to feel very welcome. Nothing was too much trouble. Responded to any questions quickly and clearly. .
Always ready to help
Looked after us with the problem we had.
Brilliant service from all at the centre. As I hadn't bought a mini before they explained everything and I felt safe in the car for the test drive as it had been valeted before I went out.
Jordan as always made sure everything went to plan
Free MOT was completed quickly and efficiently
Polite and friendly
The advisor, Justin Hutchinson was excellent. Incredibly helpful and friendly.
Everything was managed really well.
Great communication from booking the car in & collection . Jordan was great!
Easy bookable appointment. Polite & efficient staff. Work carried out without issue.
Courteous, knowledgeable and helpful
The after sales and service experience is the reason why I'm driving my 6th Mini Cooper over a 20 year period.
Despite the delay in the delivery of my car the staff at Rybrook (Worcester) kept me informed throughout the period, providing regular updates.
Staff are friendly and helpful.
Always happy to listen, explain & give advice.
Can't fault the service received
Excellent service. Rang when ready. Valeted.
did what was asked
Love Rybrook Worcs. ?
CAR RETURNED SAME DAY AND ON TIME.
Very helpful staff when on site and enjoyed the showroom experience and being able to see the car I'd put together on the big screen.
Helped me when I said I had no service book said I didn't have one it was kept within the car's computer
They always provide excellent service and customer service is exceptional- going the extra mile from purchase through after sales and servicing. A recent warranty claim was handled without drama and a 3rd visit for the same problem was not charged.
Efficient and I had a courtesy car for the day
Excellent communication throughout the cycle of booking to delivery to collection
The car service was completed on time, the cost was acceptable and the valet of the car was excellent. Reasonable waiting area, if a little draughty but good coffee available.
You guys absolutely nail 5 star service in every department. From the sales team to the service department you could not fault anything.
Completed as expected
Professional friendly service
Solved problem and returned car very clean
Service completed on time and very satisfied with whole experience.
Customer interface, they always make you feel special.
Did what I asked for
Great service, friendly staff and good communication.
Very well looked after and was informed regularly of the updates to my Mini.
Excellent, thorough work
Always friendly and reliable