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Customer Reviews.

sales

5

Love the car and quick delivery.

05 June 2018

service

4

Nice welcome and excellent cup of coffee, quick and efficient booking in. An easy to drive and pleasant courtesy car for the day was appreciated.

01 June 2018

service

5

So friendly, really helpful

30 May 2018

sales

5

Excellent service by Adam Jackson and car delivered earlier than expected.

30 May 2018

sales

5

I found the salesperson I dealt with, informative, helpful, knowledgable and very helpful throughout the process.

29 May 2018

service

5

No waiting around

28 May 2018

service

5

Knowledgeable friendly helpful staff and facilities

25 May 2018

service

5

Service provided was excellent, very welcoming, friendly and informative.

21 May 2018

service

5

The repair was covered by the mini warranty

18 May 2018

sales

5

Jo Gill was excellent at her job, put us at ease and enjoyed building a client relationship with us. Lots of choice in spec was offered and pricing was flexible. She made it happen!

18 May 2018

sales

5

All questions and emails answered quickly and thoroughly

17 May 2018

sales

5

Personable, efficient team.

16 May 2018

service

4

Just agood experience

16 May 2018

service

5

Friendly, efficient and on time.

15 May 2018

sales

4

No Problems at all

15 May 2018

service

5

No negative comments at all

14 May 2018

service

4

All good at moment with car

14 May 2018

service

4

Usually the car comes back in pristine condition whatever reason it has been in for. This time it appeared to be a quick flick over with the vacuum.

14 May 2018

service

4

I think they could of looked at scratch more closely and come up with alternative

13 May 2018

service

5

Just a standard service but done really well. Identified some issues to be fixed under warranty. Explained all. Perfect.

12 May 2018

service

5

They even cleaned my car for me too!

12 May 2018

service

5

As stated above work got done while I waited

11 May 2018

service

5

Nothing to complain about

10 May 2018

service

5

Work completed as promised

10 May 2018

sales

5

Again Cath Hill was exemplary - she ensured that we were kept up to date throughout the whole process, and always going out of her way to ensure that we were happy. One of the best buying experiences I’ve had with car dealerships.

10 May 2018

service

5

Alwsys help friendly efficient staff

10 May 2018

sales

5

10 stars to Dan Roebuck, amazing Sales Consultant. Nothing was too much trouble and he went beyond expectation, including liaising with the vinyl designer to complete my mini look. Huge bouquet of flowers on the back seat when I collected my mini!!

10 May 2018

service

5

I used the collection and delivery service which was really useful for me. I asked for a repair to be made to the trim and this was completed with no issue. Excellent customer service.

10 May 2018

sales

5

Cath provided me with a five star service she took time to understand my needs and making recommendations and helping me to configurat my mini when I took delivery of my new mini Cath took time to run through the controls with me

10 May 2018

service

5

Fast and reliable service.

10 May 2018

sales

5

It was excellent. I was moving from Audi to Mini. After a test drive in the model I was interested in, Daniel, the salesman, answered all my queries, spent time with me looking at colours and finishes. I was not under any pressure at any time.

10 May 2018

service

4

It was not a service there was a software malfunction

10 May 2018

service

5

Everything I asked for was completed to my satisfaction

10 May 2018

service

5

As above. Staff are always courteous and polite and I know my vehicle will be looked after.

10 May 2018

service

4

The job is always done well on time and the car is cleaned

10 May 2018

service

5

Excellent customer service

10 May 2018

sales

5

Jo was a brilliant sales person. She took the time to listen to what we wanted and then sourced us the right car to meet our needs. On the finance side Matt was also fantastic in offering the right package. Overall an impressive team.

01 May 2018

service

5

There was no waiting around , they called us when the car was ready , happy customer

01 May 2018

service

5

The man on the service desk when I dropped the car off was very friendly, efficient and made sure all details of the service experience were explained and he kept me fully informed.

27 April 2018

service

5

Straightforward process

27 April 2018

service

2

As above. I can only compliment the level of care and experienceI have had up to now.

27 April 2018

service

4

Problems are taken seriously and quickly addressed.

27 April 2018

service

5

Job well done

27 April 2018

service

5

My car was booked in easily and I chose to wait for my car. I was not made to feel awkward, which I have done at other car dealerships.

27 April 2018

service

5

Car looked like it had come out of the showroom after the service.....although the boot would of benefitted from a hoover!

27 April 2018

service

4

Service was quick but had to wait an hour to be cleaned.

27 April 2018

service

4

Quick turnaround and acted quickly when they realised an issue had been missed.

19 April 2018

service

4

Personal care

19 April 2018

service

5

Work done within quoted price to good standard, on time as promised and presented back to me cleaned and sparkling.

16 April 2018

service

5

Very friendly