Love the car and quick delivery.
Love the car and quick delivery.
Nice welcome and excellent cup of coffee, quick and efficient booking in. An easy to drive and pleasant courtesy car for the day was appreciated.
So friendly, really helpful
Excellent service by Adam Jackson and car delivered earlier than expected.
I found the salesperson I dealt with, informative, helpful, knowledgable and very helpful throughout the process.
No waiting around
Knowledgeable friendly helpful staff and facilities
Service provided was excellent, very welcoming, friendly and informative.
The repair was covered by the mini warranty
Jo Gill was excellent at her job, put us at ease and enjoyed building a client relationship with us. Lots of choice in spec was offered and pricing was flexible. She made it happen!
All questions and emails answered quickly and thoroughly
Personable, efficient team.
Just agood experience
Friendly, efficient and on time.
No Problems at all
No negative comments at all
All good at moment with car
Usually the car comes back in pristine condition whatever reason it has been in for. This time it appeared to be a quick flick over with the vacuum.
I think they could of looked at scratch more closely and come up with alternative
Just a standard service but done really well. Identified some issues to be fixed under warranty. Explained all. Perfect.
They even cleaned my car for me too!
As stated above work got done while I waited
Nothing to complain about
Work completed as promised
Again Cath Hill was exemplary - she ensured that we were kept up to date throughout the whole process, and always going out of her way to ensure that we were happy. One of the best buying experiences Ive had with car dealerships.
Alwsys help friendly efficient staff
10 stars to Dan Roebuck, amazing Sales Consultant. Nothing was too much trouble and he went beyond expectation, including liaising with the vinyl designer to complete my mini look. Huge bouquet of flowers on the back seat when I collected my mini!!
I used the collection and delivery service which was really useful for me. I asked for a repair to be made to the trim and this was completed with no issue. Excellent customer service.
Cath provided me with a five star service she took time to understand my needs and making recommendations and helping me to configurat my mini when I took delivery of my new mini Cath took time to run through the controls with me
Fast and reliable service.
It was excellent. I was moving from Audi to Mini. After a test drive in the model I was interested in, Daniel, the salesman, answered all my queries, spent time with me looking at colours and finishes. I was not under any pressure at any time.
It was not a service there was a software malfunction
Everything I asked for was completed to my satisfaction
As above. Staff are always courteous and polite and I know my vehicle will be looked after.
The job is always done well on time and the car is cleaned
Excellent customer service
Jo was a brilliant sales person. She took the time to listen to what we wanted and then sourced us the right car to meet our needs. On the finance side Matt was also fantastic in offering the right package. Overall an impressive team.
There was no waiting around , they called us when the car was ready , happy customer
The man on the service desk when I dropped the car off was very friendly, efficient and made sure all details of the service experience were explained and he kept me fully informed.
As above. I can only compliment the level of care and experienceI have had up to now.
Problems are taken seriously and quickly addressed.
Job well done
My car was booked in easily and I chose to wait for my car. I was not made to feel awkward, which I have done at other car dealerships.
Car looked like it had come out of the showroom after the service.....although the boot would of benefitted from a hoover!
Service was quick but had to wait an hour to be cleaned.
Quick turnaround and acted quickly when they realised an issue had been missed.
Work done within quoted price to good standard, on time as promised and presented back to me cleaned and sparkling.